Demo social media

Join the conversation and stay connected with Demo Crypto. We use the following verified handle on social media to communicate news, announcements, and updates about Demo Crypto in the EU:

Demo Crypto EU platform: X (formerly Twitter) Demo Crypto EU handle: @DemoApp_EU

Tip

The best way to get in touch with us is to contact chat support in the app.

If you post a question or comment on social media, be aware that Demo Crypto will only share updates and general information with the @@DemoApp_EU handle in the EU. If you see another handle claiming to be Demo, do not engage and report it by contacting Demo Crypto support.

FAQ

What to expect from Demo Crypto on social media

We only use the official handle listed in this article to communicate news, announcements, Q&A, and updates about Demo Crypto.

We’ll never go into the specifics of your account like asking for any login details, 2-factor authentication (2FA) codes, or personal details other than your email address or case number over social media.

If a social media handle reaches out to you asking for these details or claiming that they work for Demo, don’t engage. Never share your account login details, including 2FA codes or any personal information, over social media. Ignore the message and report the incident by contacting Demo Crypto support.

What if I accidentally shared my information?

If you accidentally shared information over social media with someone claiming to be Demo, we recommend you take the following actions immediately.

If you still have access to your account, change your password:

Select Account (person icon) → in the app, Menu (3 bars)
Select Settings
Select Security and privacy → Change password
Enter your current account password
Enter a new password
Re-enter new password
Select Submit
In 2-factor authentication, enable it
Report the incident to ReportPhishing@demo.com

If you are having trouble accessing your account, please contact Demo Crypto support.

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